At Shield Your Life Insurance, customer satisfaction is our priority. This Refund Policy outlines the terms and conditions under which refunds may be issued for our insurance services and products.
Refunds are available only under specific circumstances, including:
Cancellation of a policy within the allowed free-look period (as per the terms of your policy document)
Duplicate or erroneous payments made due to technical issues
Other cases as approved by our customer service team after review
Refunds are not applicable in the following cases:
Once the free-look period has expired
If the policy has been utilized for claims or benefits
For administrative or processing fees, where applicable
To request a refund:
Contact our customer support via email or phone.
Provide relevant policy details and proof of payment.
Upon verification, approved refunds will be processed within 7–14 business days through the original payment method.
If you wish to cancel your policy, please review your policy document for specific terms and conditions related to cancellation and refund eligibility. Cancellation requests must be submitted in writing or through authorized communication channels.
We may update this Refund Policy periodically. Any revisions will be posted on our website with the updated effective date.
If you have any questions or wish to request a refund, please contact us:
Email: info@shieldyourlifeinsurance.com
Phone: (877) 332-3940
By purchasing or renewing a policy with Shield Your Life Insurance, you acknowledge that you have read and agree to this Refund Policy.